11 | Carrier Not Properly Insured | Insurance has expired and broker was notified after booking. |
12 | Safety Score Too Low | Additional Message to Carrier: “Please call «Broker» for more information.” |
13 | Shipper Cancelled Load | Additional Message to Carrier: “Please call «Broker» for more information.” |
14 | Carrier Request to Cancel | Carrier and Broker had conversation over the phone and for reasons other than listed, they decided to part ways for that particular load. |
15 | Missed Pick-up | Driver was no-show for pick-up. |
16 | Carrier Declined Tracking | If Carrier refused to accept tracking initiation OR failed to provide driver cell phone number for tracking to be started. |